We are super proud to have our Executive Director, Ameneh, nominated by one of our providers for 2019 Senior Hero Care Awards. Please read the story behind the nomination below:
I have worked with Ameneh and her team on many hospice cases. I have always found Ameneh to be the most compassionate and nurturing nurse and witnessed so many incidents of how she goes above and beyond to make a difference to her patient’s lives. A recent example is where a senior male was quickly diagnosed with only months to live and was refused hospice services by three other companies because he didn’t qualify for benefits. This once active patient became paralyzed in a matter of weeks and was stranded in a Skilled Nursing Facility. He quickly became depressed, sobbing daily because he wanted to be home with his family. Overwhelmed with shock, grief and the unknown; his wife and sons were unsure how they would care for him at home. Ameneh, met with the family and was determined to help. She quickly arranged hospice services to grant the patient and family’s wishes to have him home by Father’s Day. Her staff helped organize the home to fit all the medical equipment, nurses provided caregiver training to the family, and Ameneh even organized free professional caregiving to give the family a break. The entire team at Universal Health Net were involved in the care of this patient and family and were always across every detail. The nurse was also there overnight to comfort the patient and his family in his final hours. All this care was at an out of pocket expense to Universal Health Net, but no services were spared. This story is not unique for Ameneh. She also has patients who have exceeded their hospice benefits, but she maintains their services because she says: “If we don’t look after them, who will?” This truly is a nurse and a company that I would want to look after myself and my loved ones when the time comes for hospice care. She is creating a culture of love and compassion for her team to follow and spread and disrupting the hospice care industry for the better.
